Delivery & Returns

Because of the range of sizes and weights of our products, we've tried to simplify the carriage structure on post items or items that need to be sent via courier. Some of our items are small but heavy, some are large but lightweight. We utilise the best carrier solution dependent on the item(s) size, weight, quantity and destination.

Delivery Charges




Below 0.5kg

£5.00 £5.00 POA

0.5kg and Above

£9.00 £17.00 POA

Standard delivery

In-stock items are available “off the shelf” for immediate dispatch.

All standard deliveries are dispatched on a 1-2 working day basis. Customised items may require a longer lead time. Please contact us for further details

Next-day guaranteed delivery

For those urgent occasions when a standard delivery isn’t quick enough – we can offer Next Day Guaranteed to ensure your consignment will be delivered before a certain time. These services will be charged at an additional cost.

DPD Next Day Before 10:30am £25 (UK Mainland)

DPD Next Day Before 12:00pm £25 (UK Mainland)

International delivery

We also offer international delivery on all of our products, so no matter where you are, you can receive your order.

Please note additional charges will apply based on weight, package dimensions, and destination. Local taxes and import duties may have to be paid on receipt of goods.


We want you to have a positive experience with Beaverswood®. However, sometimes you may need to return your goods.

For most products bought via our online store, we will allow you to return the goods and receive a refund if you've ordered the wrong product or changed your mind within 14 days after you receive the product, provided that the product is still in a resalable condition.

You will be responsible for the cost of returns of the goods to us.

We highly recommend you return your items(s) via a tracked service. If a tracked service is not used then return postage is at your own cost/risk.

  • Returned goods must be in resalable condition to be eligible for a refund. Where you've failed to take reasonable care of the goods, we reserve the right to refuse a refund.
  • Please clearly state the reason for the return and whether you require a refund or exchange. We're only able to exchange items for the same product.
  • In most circumstances, if a refund or reimbursement is payable to you, we'll transfer the money using the same method originally used to pay for your purchase.

Please return your item(s) to the following address:

Returns Dept.
Goldoak House,
Oaklands Business Centre,
Oaklands Park,
RG41 2FD